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Chaiken Clothing Privacy Policy

Last updated 30 April, 2014

Your privacy is a priority to us, and the aim of our Privacy Policy is to help you make informed decisions about how you interact with our products, services, and marketing communications.

This Privacy Policy applies only to the collection, use and disclosure of personal information that you may decide to provide to Chaiken Clothing, L.P., a California limited partnership and its affiliates (“we” or “us”) in your use of our website (the “Site”). Please take a moment to read this document to learn about our information collection practices that may affect you as either a registered or non-registered user (each a “User”) of our Site.

This Privacy Policy is incorporated into and is subject to our Terms of Use. Your use of the Site and any personal information you provide through the Site remain subject to the terms of this Privacy Policy and our Terms of Use.

We may update our Privacy Policy from time to time and without prior notice. When we change the Privacy Policy we will update the “Last Updated Date” above and post the modification on our website and possibly elsewhere within the Site. When we change the policy in a material way, we will provide Users with a notice of the modification by email.

Why We Collect Personal Information

We may collect information about you through your use of the Site to provide you with a superior and personally relevant user experience. The information we collect can be personal or non-personal in nature, and may be used alone or in the aggregate with that of other Users. Your Personal Information (defined below), for instance, may be used in some cases to recommend products of interest directly to you, and in other cases for market research purposes that support our efforts to deliver a more valuable service to our community of users. For example, we may use your Personal Information to contact you with announcements, newsletters and promotional materials related to our Site. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. (See “Changing or Removing Information” below for further information.) Finally, we may use Non-Identifying Information and the documents, files, text, data, graphics, images, photos, video or audiovisual content and any other content uploaded, transmitted or submitted by Users via the Site (collectively “User Content”) all on an aggregate basis to determine industry trends and to determine predictive models for the purchase and sale of merchandise which we may use for any purpose.

What Information We Collect

In the course of using the Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you; personally identifiable information may include, but is not limited to, your name, phone number, email address, mailing address and credit card information (individually or collectively, “Personal Information”). We collect your Personal Information in connection with your registration to join our Site and with your purchase of products from the Site.

We also collect other information that you may provide as part of registration and the administration and personalization of your user experience (e.g., without limitation, zip code, geolocation and user preferences) (“Non-Identifying Information”). Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (e.g., combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (e.g., your viewing preferences).

When you launch any of our Site from a mobile device, we collect your device type, the unique device ID issued by Apple, Inc. for your mobile device (“Device ID”) and Internet Protocol (“IP”) address, if applicable. We use the Device ID to make it possible to authenticate and understand use of our Site. As part of your use of the Site, we collect and store the files you upload, download or access through the Site.

We may use certain tracking data. Tracking data information may be used for a variety of purposes, including but without limitation, to compile statistical, demographic or aggregated information about visitors to the Site generally, or for load balancing metrics and also may be used to create reports on user demographics and the traffic patterns of the Site. The reports that are generated from tracking data are used for a variety of purposes, including, for example, to improve the Site and our services.

Cookies and Other Technologies

As is standard practice on many websites, our website use “cookies” to help us study traffic patterns on our website and understand the effectiveness of our marketing communications. A cookie is a small string of text that a website can send to your browser. Other types of cookies exist, but the cookies we use in connection with our Site can only identify your browser and cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address. Cookies can reveal, for instance, which pages on our website are the most popular, how much time visitors are spending there, and how they are interacting with the content on these pages. You have the option to disable cookies by changing the options in your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to view or use all portions of website due to limited functionality.

When We Disclose Your Information

Within the Site

As a User you may create your own profile and transmit information through the Site. Please remember that any communications you have via the Site, depending on, for example, the functionality of the Site, may reveal your screen name, and the content of your communications making this information available to others. We are not responsible for the activities of other Users or other third parties with whom you choose to provide your Personal Information or otherwise.

With Third Parties

We may share aggregated information that includes Non-Identifying Information with third party providers with whom we have a strategic relationship. The information shared with these third parties may be used to support user trend analyses and demographic profiling but will not contain your Personal Information. Some Third Party Publishers also act as service providers and vendors to us, so in those cases we will share your information as described below.

With our Service Providers and Vendors

Disclosure of your Personal Information and Non-Identifying Information may also occur where we employ third party companies and individuals to facilitate our Site (e.g., without limitation, improvement of our Site’ features, user account authentication, credit card processing and product fulfillment), to provide the Site on our behalf, or to assist us in analyzing how our Site are being used. These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Under Special Circumstances

At times, we may disclose information about you to law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of us or a third party, to protect the safety of the public or any person or to prevent or stop activity we may consider to be or to pose a risk of being, any illegal, unethical or legally actionable activity. We also reserve the right to disclose Personal Information and/or Non-Identifying Information that we believe, in good faith, is appropriate or necessary to enforce our Terms of Use.

Our Policy Toward Children

IF YOU ARE UNDER 13 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE SERVICES AT ANY TIME OR IN ANY MANNER.

We do not permit users under the age of 13 to create accounts with us. If you are the parent or legal guardian of a child under 13 who uses the Site, then please contact us at help@chaikenclothing.com to have that child's information deleted.

How We Protect Your Personal Information

We take your privacy very seriously and employ administrative, physical and electronic measures to safeguard your information from identity theft and unauthorized access. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission of information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We do not and will not, at any time, request your credit card information, your account ID, login password or national identification numbers in a non-secure or unsolicited communication (e.g. via e-mail, telephone, iOS device). You are responsible for maintaining the secrecy of your unique password and account information at all times.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting through the Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

Changing or Removing Information

As a User, your may update or delete the Personal Information in your profile by logging into your account. You may also email us at privacy@chaikenclothing.com to request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.

Where you share information with other users through the communication channels of our Site, you generally cannot remove such communications.

Links to Other Websites

Our Site may contain links to other websites and online services. If you choose to click on an advertisement or another third party link, you may be directed to that third party’s website or service. The fact that we link to a third party website or service is not an endorsement or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites or services. These other websites or services may place their own cookies or other files on your computer or mobile devices, collect data or solicit personal information from you. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites and services you use.

Your California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of personal information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal information. If you are a California resident and want a copy of this notice, please submit a written request to the following address: Customer Service, Chaiken Clothing, 785 Market Street, 13th Floor, San Francisco, CA 94103. In your request, please specify that you want a "Chaiken Clothing California Privacy Rights Notice." Please allow 30 days for a response.

International Users

If you are located outside the United States and choose to provide information to us, we transfer Personal Information to and process it in the United States. Your consent to this Privacy Policy followed by your submission of Personal Information represents your agreement to that transfer.

Merger, Sale or Bankruptcy

In the event that we are acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used.

Contacting Us

If you have any questions about our Privacy Policy or information practices, please contact us at privacy@chaikenclothing.com